Terms & Conditions

1. Introduction

Welcome to Glamsem B2B Ecommerce. These Terms and Conditions govern your use of our website and services. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions.

If you do not agree with any part of these terms, you should not use our website.

2. Business Model

Glamsem B2B Ecommerce operates as an enquiry-based B2B platform.

  • We do not process online payments through the website.

  • All product inquiries, quotations, pricing, and orders are handled offline.

  • Final transactions (if any) are completed directly between the buyer and the company.

3. Use of Website

Users agree to use the website only for lawful purposes. You must not:

  • Misuse the enquiry forms.

  • Submit false or misleading information.

  • Attempt unauthorized access to the website.

  • Disrupt website functionality or security.

4. Enquiry Submission

When you submit an enquiry:

  • You agree that the information provided is accurate and complete.

  • Our team may contact you via phone, email, or WhatsApp.

  • Submission of an enquiry does not guarantee product availability or pricing confirmation.

5. Product Information

We strive to ensure all product details are accurate; however:

  • Product descriptions, availability, specifications, and pricing may change without notice.

  • Product images are for reference purposes only and may vary from actual products.

  • Final product details and quotations will be confirmed by our sales team.

6. Shipping & Delivery

  • Shipping timelines may vary depending on product availability, order quantity, and delivery location.

  • Estimated delivery dates provided by the company are approximate and may be subject to delays beyond our control.

  • Shipping charges, if applicable, will be communicated during the quotation or order confirmation process.

  • Risk of loss or damage passes to the buyer upon delivery of the products.

  • Customers must inspect products upon delivery and notify us of any damage or discrepancies within 48 hours of receipt.

  • Glamsem shall not be liable for delays caused by logistics providers, natural disasters, government restrictions, strikes, or other unforeseen circumstances.

7. Intellectual Property

All content on this website, including:

  • Logos

  • Text

  • Images

  • Product Content

  • Design and Layout

is the property of Glamsem B2B Ecommerce and is protected under applicable intellectual property and copyright laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

We are not responsible for:

  • Any direct, indirect, incidental, or consequential loss arising from website use.

  • Delays or failure in responding to enquiries.

  • Errors in product information, pricing, or availability.

  • Business decisions made based on information available on the website.

All business dealings conducted outside the website are at the user's own discretion and risk.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, privacy policies, or business practices.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

11. Changes to Terms

We reserve the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Agra, Uttar Pradesh, India.

13. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Website Name: Glamsem B2B Ecommerce

Company Name: Glamsem

Email: info@glamsem.com

Phone: 7906699877

Address: 165, Gadhi Sakkan, Shamshabad, Agra, Uttar Pradesh – 283125, India.